Why A Privacy
Policy?
Ideaz Technologies respects your individual privacy. This
Privacy Policy ('Policy') embodies our commitment to its
protection through adherence to fair electronic information
practices. This Policy puts you, the individual, in control
of how your personal information is processed. You have
our promise that we will not electronically process your
personal information in any way that is incompatible with
this Policy.
This Privacy Policy protects your privacy by:
Informing you about:
- The types of personal information
Ideaz Technologies collects about you through its Web
sites;
- How it collects that information;
- The general purposes for which it
collects such information;
- The types of organizations to which
it discloses the information;
- The choices and means by which individuals
may limit its use and disclosure.
Empowering you to choose:
- Whether and how certain personal
information you provide is used (where such use is unrelated
to the uses for which you originally disclosed it);
and
- Whether and the manner in which a
third party uses certain personal information you provide
(where such use is unrelated to the uses for which you
originally disclosed it).
Assuring you that Ideaz Technologies:
- Takes reasonable precautions to protect
personal information from loss, misuse, unauthorized
access, disclosure, alteration or destruction;
- Implements reasonable policies and
procedures to ensure that personal information is kept
only for the purposes for which it has been gathered;
- Uses reasonable measures to ensure
that we have accurately and completely recorded the
personal information you have provided; and
- Provides you reasonable access to
your personal information as well as procedures for
correcting or modifying that information where appropriate.
Ensuring accountability to
individuals who believe that Ideaz Technologies has not complied
with these privacy principles.
Getting
to Know Our Customers
Ideaz Technologies is in the business of putting people in
touch with other people. That requires more than simply
offering innovative technical services. It also requires
that we understand you, our customer, and your needs. Indeed,
we are the Internet's leading domain name registrar because
we have taken the time to get acquainted with each one of
our many customers.
We get to know you primarily through the information you
provide to us when signing up for, or using, one or more
of our services. The information you provide ranges from
basic contact information, to payment information, to the
technical coordinates of your host servers. The application
for domain name registration services found at www.ideaz.ca
is a representative illustration of the information we request
of you. All of the information we request from you when
purchasing our services is obligatory unless otherwise noted
on the relevant form. When you purchase our services, you
agree to provide and maintain accurate, complete and updated
information.
After you have signed up for our services, we may be in
communication with you about your account, technical questions
you may have about services provided by us, or any other
matter relating to those services. Those communications
are essential to our relationship with you and to our ability
to provide you with quality services that are responsive
to your needs. At the same time, those communications give
us helpful insights about you, your preferences and the
ways in which we might improve our services. We therefore
may maintain this information for future use.
For operational and quality assurance purposes, we take
note of whether and how you use the information and services
that we provide, such as by recording site traffic patterns
and by maintaining log files of users' access to site files.
Finally, in order to provide our interactive services, such
as the Dot Com and free mail services and various message
boards, we store your messages to or from other people.
Be assured that only the vendor providing our Dot Com mail
services has access to the e-mail messages and attachments
that our Website stores. Ideaz Technologies employees do
not have access to these messages or attachments.
The information we receive from or about you is stored on
systems designed to prevent the loss, misuse, unauthorized
access, disclosure, alteration or destruction of that information.
We also encrypt your transmission of sensitive information
to us (e.g., credit card numbers, account passwords) in
the interest of heightened privacy protection and information
integrity.
Pursuant to arrangements with the United States government
and the Internet Corporation for Assigned Names and Numbers
('ICANN'), we compile and maintain a publicly accessible
registration database that includes basic information about
each domain name registered with us, including the names,
telephone numbers and e-mail addresses of individuals designated
as points of contact for a given domain name. Whether or
not applicable domain name registration fees have been paid
is also publicly accessible. With the gradual continued
privatization of the Domain Name System, and consistent
with the rules or policies applicable to that system, or
to comply with any changes in law or regulation, we may,
if appropriate, take steps to restrict the accessibility
and amount of personally identifying information available
in the registration database.
Third
Party Advertising and Cookies
We use third-party advertising companies to serve ads on
our Web site and other Web sites. In the course of serving
advertisements, these companies may place or recognize a
unique 'cookie' on your browser, and may use information
(not including your name, address, e-mail address, or telephone
number) about your visits to this and other web sites in
order to measure advertising effectiveness and to provide
advertisements about goods and services of interest to you.
For more information about this practice and to know your
choices about not having your information used by these
companies, please visit http://www.doubleclick.net/us/corporate/privacy.
Ideaz shares Web site usage information about visitors
to our Web site with a reputable third-party advertising
company for the purpose of targeting our Internet banner
advertisements on this site and other sites. For this purpose,
we and our third-party advertising company note some of
the pages you visit on our Web site through the use of pixel
tags (also called clear gifs). The information collected
by our third-party advertising company through the use of
these pixel tags is not personally identifiable. For more
information about our third-party advertiser, please click
here. To opt
out of the targeting program, please click here.
Information
Corrections or Changes
You have the ability to correct or change certain information
in our records, such as your address and contact information.
You may change this information at any time and as often
as necessary. If you need assistance or have questions about
correcting information, you can contact us via e-mail at
customerservice@ideaz.ca.
How
We Put Information to Good Use
We use information about you for purposes of monitoring
and improving our internal operations, as well as to ensure
we: (i) bill you properly, (ii) administer your account
in accordance with your agreements with us, and (iii) properly
perform the services you have requested.
We also use the information we collect to monitor and improve
our internal operations, as well as to improve the experience
of users in our network of sites. For example, we may correlate
Web site traffic information with data about individual
users. This data helps us to determine how much our customers
use parts of the site, allowing us to enhance it to fit
the needs of as many of our customers as possible. We may
also break down overall usage statistics according to customers'
domain names, browser types, and MIME types by reading this
information from the browser string (information contained
in every user's browser).
Another example of our use of information to enhance the
experience of users in our network of sites is our reliance
on cookie files. We use cookie files to make it easier for
users to access our site or services. A cookie file is a
small data file that certain Web sites write to your hard
drive when you visit them. A cookie file can contain information
such as a user ID that the site uses to track the pages
you have visited. However, the only personal information
a cookie can contain is information you supply yourself.
A cookie cannot read data off your hard disk or read cookie
files created by other sites. We use cookies to track user
traffic patterns (as described above) when you register
for Ideaz Technologies services. When you register, we may
use a cookie to store a unique, random user ID. We use this
ID to identify you anonymously in our database and to track
the pages you visit on our site.
If you have set your browser to warn you before accepting
cookies, you will receive the warning message with each
cookie. You may refuse cookies by turning them off in your
browser; however, some of our sites may require a cookie
for access.
Our registrar business may use personal information contained
in the registration database in its directory service, an
online resource for locating information about companies
on the Web which can be found at: www.dotcomdirectory.com.
To remove information about you from this directory, just
click on the "remove my listing" link at the bottom of the
relevant listing(s) for instructions.
Finally, we use the information we collect to direct important
notices and information affecting your account or services,
as well as to provide general information that may be of
interest to you, including newsletters, surveys, contest
and sweepstake announcements, and information about our
service or product offerings or the offerings of our business
affiliates. You may opt-out of receiving information from
us simply by notifying us of your desire in accordance with
the opt-out instructions contained in any information message
you receive from us. Note, however, that in order to fulfill
our service obligations to you, we must continue sending
you notices and other important information affecting your
account or services.
With
Whom We May Share Information
When you register or reserve a domain name through us, our
registrar unit must disclose your domain name and its associated
Internet Protocol ("IP") numbers to the appropriate registry
in order to make your chosen domain name a functional address
on the Internet. We are the registry for all second-level
domain names in the .com, .org, .net and .edu top level
domains ("TLDs"). Our registry unit discloses each registered
domain name and its associated IP numbers ("TLD zone files")
to TLD server administrators so that the domain name is
capable of functioning as an address on the Internet. Consistent
with the current rules and policies for the Domain Name
System, our registry unit also discloses the TLD zone files
to other interested persons, provided those persons agree,
among other things, not to use the TLD zone files for improper
purposes, including the transmission of unsolicited commercial
e-mail.
We may share certain information about you with those of
our vendors who are responsible for handling your account
or performing other services that you require. For example,
when you choose our Dot Com mail services for your domain
name, we provide our e-mail services contractor with your
e-mail address and password so that it may deliver your
services properly. Although we may share sensitive financial
information (i.e., credit card numbers, banking information),
security information (e.g., account passwords) and personal
communications (e.g., personal e-mail messages or message
board postings) with such vendors where necessary and appropriate,
we will not share such information with other third parties,
except in response to formal requests (e.g., subpoena or
court order) made in connection with litigation or arbitration
proceedings directly relating to a domain name registration
or other services we provide.
How
Do I Get My Name Removed from Bulk Access
As noted above, our domain name registrar unit currently
makes certain information about you available to the general
public via our domain name registration database look-up
and directory services. These services give users access
to such data on a query-by-query basis. Pursuant to our
arrangements with the United States government and ICANN,
qualified persons may also access such data on a bulk basis
provided they agree, among other things, not to use the
data to enable or otherwise support the transmission of
mass unsolicited commercial advertising or solicitations
via e-mail; or (ii) sell or redistribute the data to third
parties. If you do not want your personal information disclosed
on a bulk basis, you may send us an e-mail at privacy@ideaz.ca.
Include the words 'remove bulk access' in the subject line
of the e-mail and all the domain names for which you are
the registrant in the body of the e-mail.
Additionally, we may share the information stored on that
database, as well as other information that is not of a
sensitive nature, with carefully selected business partners,
including those who offer services that complement those
provided by us or which may otherwise be of interest to
you. If you do not want us to share information about you
with our business partners, you may send us an e-mail at
privacy@ideaz.ca.
Include the words "remove domain" in the subject line of
the e-mail and all the domain names for which you are the
registrant in the body of the e-mail. Please note, however,
that, consistent with the current rules and policies for
the Domain Name System, information about you must remain
available in the publicly accessible registration database.
About
Message Boards
Please be aware that disclosing personally identifiable
information online through Message Boards makes the information
that is submitted public information. Such disclosure may
increase your chance of receiving 'spam' or unsolicited
e-mail. Ideaz Technologies strongly cautions you to be extra
careful and use your discretion when disclosing information
online. Ideaz Technologies is not responsible for personally
identifiable information posted in the Message Boards.
Our
Accountability to You
By purchasing our services, you obtain the protections of,
and consent to the data processing practices described in,
this Privacy Policy. When you purchase our services, you
also represent to us that you have provided notice to, and
obtained consent from, any third party individuals whose
personal data you supply to us with regard to: (i) the purposes
for which such third party's personal data have been collected,
(ii) the intended recipients or categories of recipients
of the third party's personal data, (iii) which of the third
party's data are obligatory and which data, if any, are
voluntary, and (iv) how the third party can access and,
if necessary, rectify the data held about them.
In addition to the privacy protections that we provide,
our employees, agents and business partners are independently
responsible for ensuring compliance with this Privacy Policy,
as described below.
Employee
Accountability
Only those Ideaz Technologies employees that have a legitimate
business purpose for accessing and handling personal information
obtained by us are given authorization to do so. The unauthorized
access or use of such information by a Ideaz Technologies
employee is prohibited and constitutes grounds for disciplinary
action.
Additionally, our information management systems are configured
in such a way as to block or inhibit employees from accessing
information that they have no authority to access.
The
Accountability of Ideaz Technologies' Agents and Business
Partners
Our trusted vendors and business partners are responsible
for processing or handling some of the information that
we receive. These vendors and business partners are not
authorized to use such information for purposes beyond those
specified by us and are required to preserve the confidentiality
with which we treat such information.
If you feel that Ideaz Technologies, or any of our agents,
representatives or employees, is violating this Privacy
Policy, please contact us via e-mail at privacy@ideaz.ca,
by telephone at (780) 986-6148, or by postal mail at:
Ideaz Technologies
Attention: General Manager
5306 57 Ave
Leduc, AB Canada
T9E 5P2
Notification
of Changes
We will post any changes to this Privacy Policy 30 days
before their effective date so you will always know what
information we collect, how we use it, and under what circumstances,
if any, we disclose it. You are responsible for periodically
checking our web site for changes to this Privacy Policy.
You may opt-out of any posted change to our collection,
use or disclosure of your personal information by sending
an e-mail to privacy@ideaz.ca.
If you have any questions
regarding this Privacy Policy, please contact
privacy@ideaz.ca.
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